Terms and Conditions
ABOUT US : DabbaGul is an app-based aggregator of Dabba/ Tiffin services in your vicinity i.e. DabbaGul will act as a facilitator between the HomeChef and the customer. DabbaGul lists the meals cooked by the HomeChefs on its app, manages orders and ensures delivery in the time-slot as selected by the customer.
The chefs are responsible for the quality of their dishes and maintaining hygiene. DabbaGul will make all possible effort to ensure the same. In case of any complaints the customers are advised to contact DabbaGul immediately and we will ensure that the cook is removed from the roster, in case the complaint is found to be genuine.
While ordering from DabbaGul the customer is entering into an agreement with the chef they are ordering from. DabbaGul is not a party to the agreement and is not responsible for any liability that may arise from it.
Customers can choose what they want to order from the options available on the app. Once the order is placed on the app, an automatic mail and text message will be sent to the user on the specified email ID and Phone Number. In case of any discrepancy, the customer is advised to immediately get in touch with DabbaGul. You agree not to access the App through any other interface than provided by Dabbagul to you. We reserve the right to accept or reject your offer for any reason (or no reason) including, but not limited to, the unavailability of any product, an error in the price or product description, or an error in your order. In the event that we cancel your order, we will provide a full refund of any payment received.
In case of any changes to the Terms and Conditions, we will make every possible effort to notify you about the changes. Nonetheless, DabbaGul reserves the right to change the Term and Conditions, without any prior intimation to you. Therefore, you are requested to read the term and conditions from time to time.